Agency: Rise Recruitment

Job Location: Watford, Hertfordshire

Sector Customer Service - Customer Service Advisor

Salary: £14,500 - £15,100 per annum

Job Type: Temporary

Date: 15 Jul

Applications: 17

Ref: 16520707

********* You must be able to speak fluent Polish with excellent English skills *******

This
is an excellent opportunity for experienced Inbound Helpdesk/Customer
Service Advisors to secure a permanent contract within a busy and
friendly customer service department located in Watford North, WD24.

You
will be required to provide Customer Service to all customers in
accordance with all established procedures, quality targets and
standards.

Roles and responsibilities:
* Handle inbound 'helpdesk enquiry' calls and emails
* Establish the most appropriate resolution to the customer's problems
* Communicate the resolution successfully

In order to be considered for this position, you must:
* Be able to speak fluent Polish and English
* Possess excellent customer service skills
* Be a good communicator - possess effective and efficient written and verbal communication skills
* Previous call centre or office based experience is desirable but not essential

Hours:
Mon to Fri 8:00am - 10:00pm
Sat & Sun 10:00am - 6:00pm
7.5 hours per day (5 days from 7)

Starting salary: £7.47 per Hour/£14,500 to £15,100 per annum
Immediate interviews and start dates